Key performance indicators

Delivery, reliability, and impact (2022–2025)

325+ Tasks completed
99.9%+ Platform uptime (SLA)
0 Security breaches
~30 min MTTR (P1)
60% Alert noise reduction
€50K+ Est. annual savings

Achievements by area

Security, reliability, and platform delivery (2022–2025)

Security & compliance

Vulnerability management, IdP SSO, and certifications

CVE & vulnerability reduction Keycloak IdP SSO ISO 27001 ISO 42001 SOC2 Type II TLS 1.3

Vulnerability & CVE reduction

  • Vulnerability remediation target: <7 days for critical CVEs; container scan pass rate >95%.
  • Vulnerability management: weekly vulnerability scanning and remediation of critical vulnerabilities. Using OpenVAS, Trivy and Semgrep.
  • Semgrep SAST, GitLeaks secret scanning, Mega-Linter and GitLab Ultima Sec for code security.
  • Implement Cloudflare WAF and DDoS protection for the website, rate limiting and bot detection.
  • Use Vault for secrets management, secret rotation, certificate automation and in transit encryption for user documents

IdP SSO with Keycloak

  • Keycloak authentication modernisation: migrated from legacy auth and upgraded through 4 major versions (v22 → v26).
  • SSO integration with Microsoft Entra ID and other internal services; 2FA and brute-force protection enabled.
  • Keycloak in HA mode; token expiration and high-latency incidents resolved in production, and across multiple regions.
  • Use of Keycloak in API Gateway mode for authentication and authorization of microservices.

ISO, SOC & compliance

  • ISO 27001 preparation and support; Server hardening and firewall reviews.
  • Platform aligned with SOC II certifications achieved by Jusmundi.
  • First IA Tech implementing and maintaining ISO 42001 compliant security frameworks for IA.
  • Annual firewall reviews, access control, and EDR/XDR agents on new servers.

SEO improvements

  • Anti-scraping and WAF implementation tuned to preserve SEO: legitimate crawlers whitelisted (AhRefs, SemRush, Oncrawl, Google Analytics, etc.).
  • WAF behaviour and SEO impact monitored throughout rollout; bot traffic reduced by ~75% without impacting real users or search visibility.
  • SEO drop issues investigated and addressed; since AI bots shift, SEO has been stable and improved over the years.

SLA & reliability improvements

Uptime, alerting, and incident response

  • Alerts based on SLAs for critical services; SLO-based alerting for availability monitoring.
  • Platform availability maintained at 99.9%+ for critical legal research; target 99.9% uptime for core services.
  • MTTR reduced from hours to minutes (P1 ~30 min average) through observability and runbooks.
  • Alert noise reduced by ~60% via intelligent filtering.

Platform & infrastructure

  • Infrastructure v2 assessment, US hosting (DNS, Kubernetes, network), cost optimisation and Kubernetes migration from Nomad to Kubernetes.
  • Observability: Victoria Metrics, Loki, Grafana dashboards, DataDog APM and tracing across services.
  • Network: Migration to Magic WAN, VPC peering and VPN and Cloudflare WARP.
  • Database: PostgreSQL tuning, autovacuum and cache hit improvements; 20+ critical disk-space incidents resolved.
  • Jus AI support: Elasticsearch clusters, GPU nodes, assistant and document-classification services.
  • CI/CD: pipelines optimised, automated with templating, container scanning, code linting; Infrastructure as Code (Terraform and Ansible) with ~90% reduction in manual configuration errors.

Related documents

Full reviews and task summaries (static HTML)